Recommended Books – Recommended Reading
“For the past three years, Jon Ronson has travelled the world meeting recipients of high-profile public shamings. The shamed are people like us – people who, say, made a joke on social media that came out badly, or made a mistake at work. Once their transgression is revealed, collective outrage circles with the force of a hurricane and the next thing they know they’re being torn apart by an angry mob, jeered at, demonized, sometimes even fired from their job.
A great renaissance of public shaming is sweeping our land. Justice has been democratized. The silent majority are getting a voice. But what are we doing with our voice? We are mercilessly finding people’s faults. We are defining the boundaries of normality by ruining the lives of those outside it. We are using shame as a form of social control.”
At the DSG meeting on 22nd June 2014, a member recommended the following books:-
How People Tick – Mike Leibling – This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off ‘difficult’ events, time and time again.
Bully in Sight – Tim Field – Bully in Sight – How to predict, resist, challenge and combat workplace bullying. Overcoming the silence and denial by which abuse thrives. By Tim Field with a foreword by Diana Lamplugh OBE.
Working with the Enemy – Mike Leibling – “Working With The Enemy” is, quite simply, for people who have been feeling ‘under attack’ and want to do something about it, once and for all. Showing you how to turn around ‘enemy’ situations so that you can take control, it includes 10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform your enemy situation. The reader will be able to recognize how exactly they came to find these ‘enemies’ to be ‘really difficult’, deal with them and nip future situations in the bud before they become ‘difficult’. “Working With The Enemy” treats difficult situations in a matter-of-fact way and the many case studies, tips, techniques and strategies will help you to unstick yourself when you’ve been feeling very stuck. Working With the Enemy aims to help anyone who is dealing with conflict at work. It includes10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform your enemy situation.
Perfect Phrases for Dealing with Difficult People – Susan F Benjamin –
The Right Phrase for Every Situation…Every Time
No matter where you work or what you do, you’re bound to run into “colorful characters” who can make your job challenging. No question-learning to deal with them will prove critical to your success in the workplace. That’s why you need this all-purpose reference of ready-to-use phrases to help you handle all kinds of people at all job levels. Whether you work for the proverbial “boss from hell,” manage an office packed with …
7 Habits of Highly Effective People – Stephen R Covey –
Covey encourages us to make a real break with what we are doing (a paradigm shift) at develop seven habits that will enable us to become efficient in both our professional and personal lives.
The seven habits are 1: Be Proactive; 2: Begin with the End in Mind; 3: Put First Things First; 4: Think Win-Win; 5: Seek First to Understand, Then to be Understood; 6: Synergize, 7: Sharpen the Saw.
“The entire premise of The 7 Habits of Highly Effective People is that most people deal with the problems in their life in a scattershot fashion, and this scattershot fashion leads to disillusionment and disorder. Covey’s answer to this is that to be a truly effective person, you need to learn to solve personal and professional problems with a integrated and principle-centered approach – in other words, the decisions you make both personally and professionally should come from the same core set of values and ideas.”
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